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This page sets out how idncesh applies its legal framework to your account, your transactions, and the content you access on idncesh. Availability of any service depends on local law and eligible regions — read this before making account decisions.
operates under a jurisdiction-dependent framework. What that means for you: access to game content, account features, and payment options — including GoPay and ShopeePay — is available only where local law and eligible regions permit. We do not make representations about legal status in jurisdictions we have not confirmed. If you are in Indonesia and access idncesh, you accept that your use is governed by the terms set out here and that it is your responsibility to confirm local eligibility before proceeding. The policy covers how we handle account data, what we retain and why, how long we hold it, and what you can ask us to do with it. Transaction records linked to GoPay or ShopeePay flows are retained for the period required by our internal compliance standard, and you can request a summary of those records through the support paths listed on this page. Cookies and session data are collected to maintain your login state and account preferences — not shared with third-party advertisers. Policy terms may change; the version shown on this page at the time of your last login is the one that applies to your session.
GoPay payment flows are subject to this policy's transaction-record and data-retention provisions. Records are accessible to you via an account support request.
ShopeePay flows follow the same retention and access rules as other wallet methods. Contact support to request a transaction summary tied to your account.
All access and eligibility is determined by local law. We do not confirm legal status in every region; confirm your own eligibility before using the service.
Not every part of your experience on idncesh falls under the same policy provision. The scope below maps out exactly which areas this document governs and which are handled separately or by third parties.
Login, session management, and account settings are fully within scope. If your access is restricted or your session data needs correction, this policy governs the process and the support route you follow.
Deposits and withdrawals processed through GoPay or ShopeePay are within scope for data retention and record access. Transaction timing and processing limits are set by the payment provider, not by this policy.
Game content from studios available in the lobby — including titles displayed under Spadegaming, Habanero, CQ9, Bigtime Gaming, and Joker — is within scope for availability disclosure, but game mechanics and RTP are governed by each studio's own published standards.
External payment processors, mobile network operators, and device-level authentication services fall outside this policy's scope. We do not control those environments and make no representations about their terms.
This policy gives you concrete paths — not just principles. You can review your account transaction history directly from your account dashboard after login; the records shown there reflect what we hold. If any detail is incorrect — a name, contact address, or linked wallet identifier — you can raise a correction request through live support. We aim to acknowledge correction requests within the same support session where possible. For questions about how a specific record was created or retained, send a written query through the policy contact route listed in the support section below. You are not required to accept policy updates silently: if a material change is made, the updated version will be visible on this page, and continued use of your account constitutes acceptance. If you do not accept, close your session and contact support to discuss your account status before your next login.
Open your account dashboard after login to see transaction history, session logs, and linked wallet entries. GoPay and ShopeePay flows appear in the wallet transaction section.
If a name, contact detail or wallet identifier is recorded incorrectly, raise a correction through live support. Bring your account ID and the specific field to be corrected.
Written policy queries can be submitted via the support contact paths on this page. Reference your account ID and the specific clause you are asking about to get a faster response.
You can ask for a summary of what we hold on your account. Submit the request through support, and we will provide the information held at the time of the request.
For any legal or policy question — correction requests, data summaries, scope clarifications, or account status after a policy change — use one of the contact paths below. Have your account ID ready before you connect. Support responds in the rhythm of Jakarta nights, so evening and late-night queries are handled as standard.
Open live chat from your account dashboard for real-time policy and account queries. Reference the specific policy clause or account detail you need addressed.
For written records or complex correction requests, send your query by email. Include your account ID, the policy section in question, and the action you are requesting.
Some policy actions — reviewing records, checking linked wallet entries for GoPay or ShopeePay — can be completed directly in your account without contacting support first.
Account security, data handling, and retention are not vague commitments here — each has a specific scope within this policy. Cookies are used to maintain login state and remember your account preferences across sessions; they are not used for third-party ad targeting. Account data is retained for the period required under our internal compliance standard; you can find the current retention scope by contacting support and quoting your account ID. If you want to request a change to stored details, the correction path in the rights section above is where to start.
Cookies on idncesh maintain your session and account preferences. They are not shared with advertisers. You can adjust cookie settings through your browser, though this may affect login continuity.
Account access is protected at the login layer. If you suspect unauthorised access to your account, contact live support immediately and provide your account ID for a prompt account review.
We retain account and transaction data for the period required by our compliance standard. GoPay and ShopeePay transaction records are included. The current scope is available on request via support.
Material changes to this policy are reflected on this page. The version visible at the time of your last login is the version that governs your session. Check this page before each session if continuity matters to you.
These answers address what members in Indonesia most often ask about rights, data handling, account corrections, and how to reach us on policy matters. If your question is not covered here, use the live chat route listed in the support section above.
Yes. GoPay and ShopeePay flows are within scope for data retention and record access. Your transaction history is visible in the wallet section of your account dashboard after login, and you can request a full summary through live support.
Open live support, provide your account ID, and name the specific field you want corrected — name, contact detail, or linked wallet identifier. We aim to process correction requests within the same support session where the information is straightforward.
Yes. Submit a data summary request through live chat or email, quoting your account ID. We will provide the information held at the time of the request, including transaction records linked to your wallet entries.
The updated version will be visible on this page. Continued use of your account after a material update constitutes acceptance. If you do not agree with a change, contact support before your next login to discuss your account status.
Availability depends on local law and the eligible regions we are permitted to serve. We do not make representations about legal status in every jurisdiction. Confirm your own eligibility under local law before using the service.
We retain account and transaction data for the period required under our internal compliance standard. The exact current scope is available on request — contact live support with your account ID and ask for the retention summary relevant to your account.