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This page explains exactly what data idncesh collects when you access your account, make transactions via GoPay or ShopeePay, and use our support channels — and what choices you hold over that data. Availability of this service depends on local law and is accessible only where permitted in your region.
When you create or access your account, we collect the details you provide directly: your registered name, contact address, and the credentials used at login. Transaction records are created each time you move funds through your account wallet — this includes activity linked to GoPay and ShopeePay payment routes. We retain these records to maintain accurate account histories and to respond to disputes or support requests you raise. Device and session data — the type of device you use, browser signals, and session timestamps — are collected automatically when you connect. This helps us detect unusual access patterns and keep your account secure. We do not sell this information to third parties for marketing use. Cookies and local storage are used to hold your session state and remember your preferences between visits. You can adjust cookie permissions through your browser settings, though disabling certain cookies may affect how account features respond. Where we share data with service partners — such as payment processors for GoPay or ShopeePay flows — that sharing is limited to what is necessary to complete the service you have requested. The full scope of what is shared and with whom is described in each relevant section below.
Not every data interaction falls under this policy. Understanding what is inside and outside our scope helps you know where to direct any question you have about your information.
Login credentials, session history, and account settings you manage directly are covered in full. Any change to your registered details — email, contact, or wallet address — is recorded and falls within this policy's data-handling commitments.
Payment activity processed through GoPay and ShopeePay generates a record in your account wallet history. That record is covered here. The payment provider's own handling of transaction data is governed by that provider's separate terms, not this policy.
Pages, game titles, and content you browse on this site are covered by this policy for the purpose of session analytics. We track what categories you open to improve navigation — we do not build or sell individual content profiles from that data.
Links or integrations that take you away from idncesh — including external payment apps or game studio portals — fall outside this policy the moment you leave our domain. We recommend reading the applicable third-party policy before sharing data there.
You hold several practical rights over the information we hold about you. Reviewing your account records is the starting point: once logged in, the account dashboard shows your transaction history, registered contact details, and active session information. If any detail is incorrect — a registered phone number, an email address, or a wallet label — you can submit a correction request directly through our support channel and we will update the record after verifying your identity. If you want to understand what data we hold beyond what is visible in your dashboard, you can raise a data inquiry through the support contact path listed on this page. We will respond with a summary of stored records relevant to your account. Where data is no longer required for account or legal purposes, deletion requests are handled through the same support route. Response timelines depend on the nature of the request and applicable regional requirements.
Log into your account and open the dashboard to see transaction history, registered details and active session data. This is the first step before raising any data question with support.
If your registered email, phone, or linked wallet information is wrong, contact support with the corrected details. We verify the change against your account before updating the record.
For data held outside your visible dashboard, submit an inquiry through the support contact listed below. We respond with a clear summary of what we store and the basis on which we hold it.
Where no account or legal obligation requires us to retain a record, you may request its removal. Use the same support contact path; include your account reference so we can locate the correct records.
If a section of this policy raises a question you cannot resolve through your account dashboard, our support team is the right next step. Use the channel that fits your situation — live chat for urgent account queries, email for detailed written requests, and our help section for quick reference answers.
Open the chat icon from any page while logged in. Use this route for account access questions, session concerns, or any data query you want answered quickly by our support team.
Send your data inquiry, correction request, or deletion request in writing to our support email. Include your account reference and a clear description of the record or issue you are raising.
Our account help section covers the most common privacy and data questions. Check there first — many answers about transaction records, cookie settings, and wallet data are already documented.
We apply access controls so that account data is reachable only by staff whose role requires it. Transaction records linked to GoPay and ShopeePay flows are retained for the period necessary to resolve disputes and meet applicable regional requirements — no longer. Cookie data tied to your session is cleared according to the session duration you set or when you log out manually.
Account credentials and wallet records are stored with access controls in place. Only support and account-management roles can reach your personal records, and only when handling a request or verification step you have initiated.
Session cookies keep your login active between page loads. Preference cookies remember your account settings. Both can be managed from your browser. Turning off session cookies will end active sessions; preference cookies affect display settings only.
We keep account and transaction records for as long as your account is active and for the period required by applicable regional rules. When records are no longer needed for either purpose, they are removed from active storage following the deletion process.
When this policy changes, the updated version appears on this page with the revision date noted at the top. We do not send automatic notifications for minor wording adjustments, but material changes affecting your rights will be communicated through your account.
These are the questions we receive most often about how idncesh handles account data, transactions, cookies, and your rights under this policy.
We collect the details you enter during account registration — name, contact information, and login credentials. Once you start using your wallet, transaction records are also created. Device and session data are collected automatically when you connect to the site.
The transaction record created in your idncesh account wallet is covered by this policy. The data that GoPay or ShopeePay holds on their own systems is governed by each provider's separate privacy terms. We recommend reviewing those directly for the payment-provider side of any transaction.
Log into your account and open the dashboard — transaction history, registered contact details, and active session information are visible there. For records outside the dashboard, submit a data inquiry through live chat or our support email and we will provide a summary.
Yes. If a registered detail is wrong, contact support with the correction and your account reference. For deletion requests, use the same support route. We handle both after verifying your identity, and we retain only what regional requirements oblige us to keep.
We use session cookies to keep your login active and preference cookies to remember your account display settings. Both are manageable from your browser settings. Disabling session cookies ends your active login; adjusting preference cookies changes only how the account interface appears to you.
The current version of this policy is always shown on this page, with the revision date at the top. For changes that materially affect your rights, we communicate the update through your account. Minor wording adjustments are reflected on this page without a separate notification.